Baton Rouge
225-251-9442
New Orleans
504-336-1726
Dallas
469-372-1182
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The Comprehensive Guide to Selecting the Ideal IT Partner
Learn how to fix IT issues, avoid downtime, and find a provider who supports your growth.
In This Guide, You’ll Learn
How to Diagnose Your IT Challenges
Gain clarity on the current state of your IT systems, common pain points, and how to identify where support is falling short.
What to Ask About Response Times
How quickly an MSP reacts to incidents and whether their service level agreements reflect true urgency.
Why Client Retention & Satisfaction Matter
See how long-term relationships indicate quality service, adaptability, and consistent value for clients.
Make a Smart, Strategic MSP Choice
This guide gives you direct, actionable questions to ask during evaluations. You’ll learn how to verify claims, compare vendors, and filter out options that don’t meet your standards.
What We’ll Cover
Uptime Commitments
Understand how to verify that an MSP minimizes downtime and supports consistent business operations.Strategic Guidance
Discover the value of working with an MSP that provides planning, budgeting advice, and long-term IT strategy.
"Turn Key Solutions is second to none in the IT world as far as support and professionalism are concerned!"
"They respond to emergencies with ease, act quickly and keep us updated when working on an issue until a resolution is reached. I highly recommend them to anyone looking for a professional IT partner / consultant!"
John A
Technology Director, Housing Corporation
Key Questions to Ask Before You Sign a Contract
Uncover potential issues early by asking how each provider plans to handle specific IT challenges.
How Fast Do They Respond?
Ask about SLAs, escalation processes, and how they handle urgent disruptions.
Do They Offer Scalable Support?
Learn how they support growing businesses through flexible service tiers and modern tech adoption.
How Do They Communicate With You?
See if they report clearly, hold regular reviews, and use channels that fit your workflow.
Are Their Services Transparent?
Ask to see performance metrics, reports, and documentation that show accountability.
Do They Align With Your Culture?
Evaluate how they collaborate with internal teams and how well their approach fits your business style.
Will They Help You Stay Secure?
Understand how they manage cyber threats, documentation, and risk reduction without relying on outdated tools.
What Makes Turn Key Solutions The Ideal Choice
99%
IT uptime guarantee
98.5%
Average client satisfaction rating
4.2 Min.
Average IT support response time
Contact Us Today
4913 South Sherwood Forest Blvd, Baton Rouge, LA, United States
Baton Rouge, LA
4913 S Sherwood Forest Blvd, Baton Rouge, LA 70816, United States
Phone: (225) 251-9442
New Orleans, LA
4051 Veterans Memorial Blvd, Metairie, LA 70002, United States
Phone: (504) 336-1726
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